WHAT INFORMATION DO WE COLLECT?
We collect information from you when you fill out a form or subscribe to our newsletter.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number.
WHAT DO WE USE YOUR INFORMATION FOR?
Any of the information we collect from you may be used in one of the following ways:
- To personalise your experience (your information helps us to better respond to your individual needs)
- It improves customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- Administer a contest, promotion, survey or other site feature
- To send periodic emails. The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. * Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
HOW DO WE PROTECT YOUR INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers’ systems to recognise your browser and capture and remember certain information.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone.
DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We are committed to providing all of our clients a high quality, accessible and professional service.
For new client bookings, we require a $40.00 booking deposit for the first appointment. This will secure your booking and ensure your commitment to attending the session. The deposit will be deducted from your first session fee. No further deposits are required for future appointments (unless the booking is made online).
If, for some reason you need to cancel or postpone your appointment, please advise us at least 24-hours prior your appointment.
For cancellations, ‘no shows’ or changes inside the 24 hours’ notice, CK Health and Cody Kennedy will charge a cancellation fee. Missing an appointment leads to lost sessional income for us and you will be charged the cost of the consultation.
The reason for this charge is due to a high demand for our services and in respect of people waiting to be seen. Your appointment could have been allocated to someone else with enough notice.
An account for the cancellation charge will be sent to you if, after failed attempts of contacting you via phone or email, the fee remains unpaid. Cancellation fees must be paid before another booking can be taken.
If there are any questions regarding these terms and conditions you may contact us using the information below.
Cody Kennedy (CK Health & Wellbeing)
136 Glebe Rd
Merewether NSW 2291